Community Engineer

4 - 8 Years
Mumbai

Job Description

What You'll Do
Help developers through the code, conversation, and virtual high fives.
Activate and support developers using Pepiposts APIs through documentation, code
samples, blog posts, tutorials, technical support, and community building.
Collaborate with the Product and Engineering teams on API feedback and strategy, as
well as create technical documentation and content for new features.
Manage and coordinate with developers working on Pepiposts various SDKs and
integrations.
Led various documentation and content updates to support major product changes.
Create examples with third-party services and APIs like Slack, Heroku, Glitch, Twilio,
GitHub, Zapier, and IFTTT.
Explore partnership and integration opportunities with various cloud platforms and
products.
Communicate community trends to leadership, and suggest innovative solutions to
improve the developer experience.
Conduct deep-dive analysis of and provide weekly business reporting on inbound
contact activity across developers, identifying patterns and trends.
About You
5+ years of core development and 3+ years of experience working with external
customers to address and resolve issues, in support of technical products or services.
Techie who is passionate about learning new things
Linux system experience is preferred
Familiarity with at least two of the following: PHP, Ruby, Python, Java, ASP, Node or
Go. Computer science/engineering degree or equivalent experience.
Distributed systems foundation and a service-oriented mindset.
Self-starter who works well independently and during off-hours.
Experience creating, testing or evaluating software applications.
Excellent written and verbal communication skills with the ability to present complex
technical information in a clear and concise manner.
Successful track record of responding to/resolving customer issues through written
communication.
Previous developer outreach and community experience are mandatory.
Previous experience in cloud-based infrastructure solutions is a plus.
Open Source Contributor will be a plus.
You dont just learn how things work, you learn why.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - eCommerce, Internet Technologies

Role Category:Programming & Design

Role:Software Developer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Netcore Solutions Pvt Ltd

www.netcore.in
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Contact Company:Netcore Solutions Pvt Ltd